FAQ’s
Q: How do I return a product?
A: We use a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, Golden Boy T-shirts offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team at info@goldenboytshirts.com with an explanation of the problem and provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Q: How do I know what size T-shirt to order?
A: There is a sizing chart in the description of each product page. If you are still unsure what size is right then take a T-shirt you already have and fits they way you like. Lay that T-shirt on a bed or table and measure it’s length, width (chest) and sleeve length. Then compare those measurements to the sizing chart to find the best size T-shirt for you. Use the diagram below to see where to measure the T-shirt.
Q: Do you ship to my country?
A: Very likely, we ship to most countries in the world, just use the dropdown at the checkout to find your country.
Priority shipping is only available if the selected Print Provider offers this option. You will be able to see the priority option at checkout, if the Print Provider offers this option.
Note: Occasionally, the fee for priority shipping may be lower than the standard shipping fee. The cost for priority shipping depends on factors such as the weight of the order/shipment, destination, and availability of carriers.
Q: How much do I pay for shipping?
A: The shipping charge will be added to your order and visible at checkout before you finalize the order. The shipping rates are based on the country of destination. Additional items added to a single order are at a reduced rate. Therefore multiple items in a single order reduce the per item price of shipping. We offer free shipping on larger orders. For more information on large order discounts please contact us at info@goldenboytshirts.com
We offer occasional sales with free shipping. Subscribe to our mailing list to receive all our sales, promotions and updates on new products. Or if you do not like subscriptions then come back to our store regularly to see what sales are on and what new products we have added to our store.
Q: How is my order shipped?
A: Depending on where the order is placed determines which shipping company is used. You can use the Shop App to track your orders and see who is shipping your products.
Q: Do your shirt designs scale to size?
A: Yes, the designs on the shirts scale down in size as smaller shirts are ordered. The design size is shown on a large shirt and gets smaller as the shirts are smaller. So while the design might be smaller, so is the shirt so the proportions are the same in relation to the shirt. Except when an X-Large, or larger shirt is ordered. The design on XL shirts and larger are the same size as on a large shirt.